WorkZeal CRMThe AI CRM that gives you your time back

Archive photograph of racing driver André Boillot in a Peugeot racing car at Montlhéry, 1927

Every client, one card

Calls, emails, chats, tasks, deals and payments, all in one place.Connected apps: Mail · Chat Box · Documents · Finance

Nothing slips through

Tasks, reminders and checklists for the whole team. Everyone sees only what they should.

See every deal with AI

A color-coded funnel with automatic actions at every stage.See how automation works →

From first click to first payment

Reports build themselves from your CRM. See how site visitors turn into customers, which deals move, and exactly where they slip away.More about Analytics →

CRM runs through everything

Omnichannel CRM: chat, messengers, email, web forms, phone, texting and social networks. And anything else you connect, all in one client card.Learn more: Chat Box → · Mail →

  • WhatsApp
  • Instagram
  • Facebook
  • Messenger (Facebook Messenger)
  • Telegram
  • Email
  • Texting (SMS, text messages)
  • Your website
  • Chat widget
  • Phone
  • + More via API
  • Omnichannel CRM: every customer conversation in one client card
  • Meta (WhatsApp, Instagram, Facebook, Messenger)
  • Web forms
WorkZeal CRM

Every thin line is another way in.

One client card

Chats, calls, texts and emails land in one timeline. Open a client and see everything that was said.

Switch channels, keep the thread

A customer texts, then calls, then emails. Your team sees one conversation, not three.

Share inboxes, hand off chats

Give a teammate access to a work mailbox and they see every client email and can reply as themselves or as the owner. Chats can be assigned to a colleague too.

Routine runs itself. You stay human.

Three AI agents take the routine. One finds, one writes, one answers.

InsiderAI agent
Finds clients and adds them to the CRM
LucyAI assistant
Writes, translates and fixes your texts
HelperAI assistant
Answers your customers, from your knowledge base
Then automation takes over→EmailSMSTaskDealStatusMeet the AI team →

Questions about WorkZeal CRM

What is WorkZeal CRM?

WorkZeal CRM is the customer-management app inside WorkZeal. It keeps your clients, contacts, tasks, deals and the employee activity log in one place, and links documents, payments and email to each client card. AI agents handle routine work such as finding new leads and writing replies.

What can I do in the CRM?

Clients: a database of customers, partners and suppliers with a card for each. Tasks: deadlines, checklists and reminders. Deals: orders with amounts, stages, a funnel and invoices. Activity log: who called, wrote and closed what, over any period. Every section has a dashboard, a list and charts.

How do I add clients to the CRM?

Five ways: automatically from a web form on your website or through the API; through automation, for example from an incoming email; from a chat conversation in a messenger; by import from an Excel file; or manually with the Add button. A name and a phone number are enough to create a card.

How do I get leads from my website into the CRM?

Two ways. Build a web form in Settings, Web forms, and paste the generated code into a website on any platform. Every submission creates a client card with the source, referral, ad campaign and ad type filled in, sends an auto-reply and can start an automation. Or add the chat widget: visitors write in the chat, your team answers from any section of WorkZeal, and the conversation is saved in the client card.

How does WorkZeal handle duplicate clients?

While you fill in a card, a Matches indicator warns you when a similar record exists, based on name, phone and email. You can merge two cards into one from the card or from the list, and the open card stays the main one.

Is there a limit on the number of clients?

No. The number of clients is not capped by your plan, and there is no limit on data storage volume or the number of records.

How does AI work inside the CRM?

Insider is an AI agent that searches the web on a schedule for companies matching your customer profile and adds them to the CRM without duplicates. Lucy is an AI assistant that translates, improves text and searches the internet. Helper, coming soon, answers customer questions in chat strictly from your knowledge base. Every AI step is visible in the log.

Can I automate follow-ups and emails?

Yes. Pick a trigger, such as a client being added or changed with a certain type and status, and choose the actions: send an email or an SMS, create a task or a deal, or change the client status. Scenarios run in about a minute and every completed action is logged. One switch pauses all automation.

Who can see my clients?

Access is set per employee group in Settings. Employees can be limited to their own clients, a department, specific client types, or records they created, with separate rights to view and to edit. Exporting and deleting also require explicit permissions.

Can I see website visitors next to leads, tasks and payments?

Yes. Connect your Google Analytics property in Settings, Marketing, and add the web analytics widget to any dashboard to see visitors, visits, page views and new visitors for a period. The Customer journey report in Analytics then builds a funnel from website visitor to payment, using clients, tasks, deals, documents and finance, and shows the conversion and the stage where you lose the most.

Can I connect Claude, ChatGPT or Cursor to my CRM?

Yes. WorkZeal has an MCP server that connects Claude, ChatGPT, Cursor and other AI tools. You ask in plain words and the model finds, creates and updates companies, deals, tasks and finance records. It has the same rights as the user who connected, and you revoke access with one click in Settings, API.

What is an omnichannel CRM?

An omnichannel CRM brings every channel your customers use, such as chat, messengers, email, phone, texting and social networks, into one client card. A customer can message you on WhatsApp, call, then send an email, and your team sees one conversation instead of three. In WorkZeal you can give a teammate access to a work mailbox: they see every client email and reply as themselves or as the owner. Chats can be assigned to a colleague too.

Which messengers and channels can I connect?

WorkZeal connects WhatsApp, Instagram, Facebook, Messenger and Telegram, email, texting (SMS), phone, a chat widget and your website, and anything else through the API. Conversations land in the client card, and you can create a card right from a chat.

How much does WorkZeal CRM cost and is there a free trial?

Plans are $15 per user per month, or $10 per user per month when billed yearly. Every account starts with a 14-day free trial of the full product for your whole team.

Can I move to WorkZeal from another CRM?

Yes. Import a list of clients from Excel, use the API, or connect an AI assistant through MCP to help move data. If you would like hands-on help, the WorkZeal team can discuss a migration with you.

More answers in the Help Center, or write to us — we reply around the clock.